Account Lead

Account Lead.

Hewlett Packard Enterprise creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. HPE brings together a portfolio that spans software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HPE invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients.

You'll be guided by feedback and support to accelerate your learning and maximize your knowledge. We also have a reverse mentoring program which allows us to share our knowledge and strengths across our multi-generation workforce.Enterprise Services Information Technology Outsourcing (ITO) has a comprehensive Infrastructure Services portfolio that produces better business outcomes for our clients by reducing costs, enabling growth and managing risk.

Working as a member of the HPE Enterprise Services team you will have line of sight to the contractual service sold to the customer and an overview of all covered capabilities and performance against contractual targets. You will recommend alternatives for improvements to processes and services to enable the account to be green and stay green whilst demonstrating the innovation HPE brings to for our customers.You will need to be prepared to travel occasionally to meet with the client and AST,

Responsibilities:
Apply advanced technical knowledge to operate one or more technology areas (e.g. server administration, technical security management, performance management) or customer groups that are critical or high-risk. Integrate technical knowledge and business understanding to create superior solutions for company and for customers.Incident Management

Años de experiencia: 1

Disponibilidad de Viajar: No

Disponibilidad de Cambio de Residencia: No

Salario: C 1.00 (Neto mensual)

Ciudad: heredia