Account Support Associate

Descripción de la Plaza/nWe are looking for an Account Support Associate to help us support and grow our company. Supporting customers worldwide providing training and guidance to master the business.
· FLUENT in oral and written English (C1)
· Minimum six (6) months customer service or cross/sale environment
· Strong oral and written communication skills
· Demonstrated teamwork
· Committed to customer satisfaction
· Ability to talk and type at the same time
· Strong problem solving and follow-up skills
· Attention to detail
· Understanding of SaaS products
· High level of professionalism
· Flexible on work hours can work with small team to verify phone coverage