Accounts Receivable Analyst - San José

Descripción del puesto
Performs a variety of customer collections activities. Contacts customers to obtain payment commitment and where needed determine the reason for payment delinquency by placing/receiving predominantly routine calls that require assertiveness. Is able to maintain contact logs, tracking aged files, analyse accounts receivable data, achieve account delinquency resolution and reconcile past due items.
MAIN FUNCTIONS:
Manages the day to day operations of an assigned portfolio.
Sends routine follow-up communication to customers.
Ensures timely collections to include: escalation, managing customer relationships and account research.
Monitors assigned accounts for collections, disputes or issue resolution.
Communicates with AR Manager to recommend account escalations on collections and billing issues including legal action when required.
Analyses data and provides prompt solutions to collections issues.
Reduces past due dollars in assigned portfolio while also clearing all unapplied cash.
Uses multiple systems for tracking, information gathering, researching and entering documentation of communication with customer.
Answers inquiries and resolves routine issues for non-payment of invoices.
4 year degree preferred in Accounting, or Business, credit and/or collections experience. Administration preferred.
2 -3 years in accounts receivables.
1-2 years in Customer Service Positions.
Fluency in English (verbal and written) Advanced level.
Jornada laboral:
Tiempo Completo
Tipo de empleo:
Trabajo Fijo
Salario:
A convenir
Requerimientos:
Experiencia Mínima:
Sin experiencia