Ar Associate

Performs a variety of customer collections activities and assuring the web-billing requirements for this portfolio. Also includes settlement/negotiation of any outstanding balances including guidance and monitoring of collection agency actions and/or bad debt write offs, and/or any other functions, activities or procedures necessary to reduce past-dues and achieve appropriate DSO performance on accounts. ESSENTIAL FUNCTIONS Manages the day to day operations of an assigned portfolio Sends routine follow-up communication to customers Timely and accurate submission of all requirements for their customers Communicates with AR Manager to recommend account escalations on collections and billing issues including legal action when required Analyzes data and provides prompt solutions to collections issues Reduces past due dollars in assigned portfolio while also clearing unapplied cash. Uses multiple systems for tracking, information gathering Answers inquiries and resolves routine issues for non-payment of invoices May respond to customer inquiries by referring them to published materials, secondary sources or appropriate staff. Exercises limited independent judgment and discretion in handling various collection scenarios.

Ciudad: escazú