**Associate, Accounts Receivable Operations – Santa Ana, Costa Rica**
Can you help ensure that our customers’ payments are processed in an accurate and timely manner? Do you have an analytical mind and keen attention to detail? Join Western Union as an Associate, Accounts Receivable Operations.
**Motivated by our values: purpose driven, globally minded, and trustworthy & respectful**
We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.
**Better starts and ends with the customer**
We’ll look to you to ensure timely processing and verify incoming payments from clients while providing excellent customer service. You’ll monitor incoming payments in multiple bank accounts and apply them to the deals booked while assuring that specific guidelines and criteria are met. You’ll upload bank account transactions and balance data into accounting and reconciliation systems, as well as prepare various reports for business units. Assist Client Support teams in facilitating customer transactions. You will communicate effectively with internal Western Union Business Solution (WUBS) and external banking business partners to ensure timely processing of payments and escalate issues within the team and internal or external business partners when necessary.
You should demonstrate strong analytical and organizational skills and high attention to detail. You should have the ability to work in a fast-paced, highly structured, deadline-driven culture. You will need analytical and problem-solving skills, fluent in both written and spoken English (81% B2+). We need you to be proactive, able to work under minimum supervision, multitask, efficient, and fast learner. Besides working knowledge of MS Office, you must be technically adept and able to be comfortable with systems for monitoring and reporting. **Schedule flexibility: Work schedule can be from 3:00pm to 10:00pm, from 4:00pm to 11:00pm or 6:00pm to 12:00am (With Friday and Saturday off)**
**Join us, and let’s move money for better**
Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.
We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.
