Business Intelligence Engineer, Global Ops

Amazon is a multi-national technology company and being proficient in English is a required qualification.
CV's must be submitted in English as our recruitment team works in several jurisdictions.
- 2+ years of work experience as Business Analyst, Business Intelligence Engineer, or similar tech roles.
- 1+ year(s) of experience with statistical analysis, regression modeling and forecasting, time series analysis, and customer/product segmentation with cross-functional interactions.
- Work experience leading end-to-end processes of identifying operational requirements and other technical solutions
- Work experience with Python, SQL, R, Tableau, Power BI, etc.
- C1 English proficiency (advanced)

Job summary

This is a position based in Costa Rica and does not offer relocation benefits.
Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration.
GO-AI currently handles remote resolution of technologies that employ machine learning and computer vision.
We are a large new organization under the Amazon Global Robotics vertical which has great impact and visibility across the Amazon network.
The GO-AI (Global Ops - Artificial Intelligence) team is looking for a Business Intelligence Engineer for our Research and Development Insights (BI) team.
You will work closely with a team of program and operations managers to drive initiatives around remote support for automation throughout the Amazon network.
You will direct the analysis and solve business problems with focus on understanding root causes and driving forward-looking opportunities.
You will have ownership of the scoping and design of new metrics and enhancement of existing ones, that will help support the future state of business processes and ensure sustainability.
You will represent the broader team to communicate complex analysis and insights to stakeholders and business leaders, both verbally and in writing, storytelling with data is crucial to present areas of opportunity that decision-makers will capitalize.
These analysis and metrics will help ensure we are focused on what is important, enable clarity and focus, and delight our customers.
You will have to create interactive dashboards that tell a story, and enable users to find the answers for their business questions.
You will require to follow analytics and visualization best practices to deliver world-class dashboards that captivate users and drive insights.
Ensure data accuracy by validating data for new and existing tools.
Learn and understand a broad range of Amazon's data resources and know how, when, and which to use and which not to use.
Key Job Responsabilities
- Be responsible for taking data analysis and insights capability to the next level; working with data infrastructure to ensure the data is accessible, auditing existing visualization dashboards, and working with stakeholders to recommend and create new reporting/dashboards and insights delivery.
- Converting data into digestible business intelligence and actionable information.
- Shaping and delivering key metrics, reports, and indicators by which our business will assess its performance.
- Diving deep into large data sets to answer specific business questions using Excel, SQL and other data manipulation languages.
- Working directly with business teams to utilize metrics and analysis to determine improvement opportunities Tools used include: 1.
SQL 2.
ETL tools (internal) 3.
Excel 4.
Tableau 5.
Python or R.
- Maintain and optimize the BI Assets.
- Degree in Business, Engineering, Statistics, Computer Science, or Mathematics.
- Experience with reporting tools like Tableau, Qlik, Power BI.
- Knowledge of scripting for automation (e.g., Python, R).
- Experience using very large datasets.
- Experience managing multiple competing priorities and projects.
- Excellent written, verbal, listening, communicating.