Customer Service Quality Analyst Portugueses

The Customer Service Quality Analyst is a collaborator with a strong background in a product data market web scale, such as data analysis and verification, perform data entry and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issuesproblems. Seek advice and escalate issues when faced with tasksproblems outside the scope of the work. Develop and maintain product knowledge, industry knowledge, and business and professional skills by participating in onthejob and classroom trainings. Also has advance EnglishPortuguese and Excel skills to review customers data. Develop and maintain knowledge of client and their business needsprocesses.