Customer Service Quality Analyst - Portugueses.

The Customer Service Quality Analyst is a collaborator with a strong background in a product data market (web scale), such as data analysis and verification, perform data entry and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems. Seek advice and escalate issues when faced with tasks/problems outside the scope of the work. Develop and maintain product knowledge, industry knowledge, and business and professional skills by participating in on-the-job and classroom trainings. Also has advance English/Portuguese and Excel skills to review customer?s data. Develop and maintain knowledge of client and their business needs/processes.

TIPO DE CONTRATO:
Contrato por tiempo indefinido

REQUERIMIENTOS MÍNIMOS:
Conocimiento de Inglés ,Portugués

JORNADA LABORAL:
Tiempo Completo

DISPONIBILIDAD PARA VIAJAR:
No

DISPONIBILIDAD PARA CAMBIO DE RESIDENCIA:
No