**Overview**: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your interactions.
**Competencies**:Active listening, empathy result-oriented
**Responsibilities**:
- Handle telephone calls from customers per the established criteria
- Resolve problems efficiently and professionally
**Requirements**:
- English level B2- 85%
- Intermediate use of computer programs
- Windows environment
- Ability to type proficiently
- High School Degree +
- Work experience +
**Salary**: ¢450,000.00 - ¢500,000.00 per month
**Language**:
- English B2-85% (required)
Work Remotely:
- Temporarily due to COVID-19
