Within Operations, we are growing our Digital Inside Sales (DIS) team.
Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.
This individual will need a comprehensive understanding of operational requirements, performance drivers, and key challenges, along with a strong grasp of the client's program goals, strategic priorities, and areas of concern.
As a key client-facing role, the Delivery Lead will serve as a critical liaison between our business support teams and the client, ensuring alignment across initiatives.
The Delivery Manager will oversee the operational backbone of the program, ensuring the team has the tools, processes, reporting, and governance needed to perform at a high level.
This role will partner closely with the Inside Sales Managers, Training, and Client stakeholders to ensure smooth delivery of the program, adherence to SLAs, and continuous improvement of workflows.
Role
