Director Of Communications For Sales And Customer

TransUnion's Job Applicant Privacy Notice**What We'll Bring**:We are seeking a Director of Communications to lead content creation and support for our sales enablement/content platform for B2B Operations enabled by Salesforce and Seismic. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at anassigned TU office location, Heredia, Lagunilla.**What You'll Bring**:- Lead the team responsible for executing and supporting content creation, management and governance for TransUnion's sales enablement/content platform (The Source) and relevant communication deliverables for Customer Experience Operations.- Provide content to increase the effectiveness and impact to associates. May research, write and edit content.- Coach, support and collaborate with content contributors to ensure strategy alignment and adherence with best practices.- Drive continuous improvement to optimize the processes and activity execution in alignment with enterprise objectives and industry and function standards.- Manage vendor relationships to foster the partnership to ensure the capabilities, usage, costs and support continue to meet or exceed expectations.**Impact You'll Make**:- Minimum of 15 years relevant experience with emphasis in communications and people management.- Exceptional communication skills, including ability to write, edit and present compelling content.- Background in developing and executing communication programs and success measurement.- Ability to form influential, consultative working relationships with key stakeholders in a matrixed environment.- Creative, strategic, resourceful and persistent; flexible and adaptive to changing priorities with a positive attitude, strong decision-making and problem-solving skills; exudes accountability, initiative and ownership.- Ability to develop high-performing teams with strong resource management, prioritization and organizational skills.- Technical proficiency with Seismic or other comparable sales enablement/content management tool- Desired (not required): Bilingual in English and Spanish or/PortugueseTransUnion Job TitleDirector, Business Operations