Gtsd Student Associate

**In this role, you will be able to provide remote technical support to the organization's internal associates for their Windows and Mac laptops, printers, mobile phones, and other devices.
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**What you'll do**:

- **Provide remote technical support to the EFX organization's internal associates.
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- **Record technical and troubleshooting issues and solutions in the Support tool.
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- **Communicate unresolved issues effectively to the next level of support with full troubleshooting documentation.
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- **Help create troubleshooting documentation and runbooks.
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- **Excellent communication, verbal and writing & openness to learning new technologies.
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**What experience you need**:

- **Last year of Technical High School**
- **Bilingual (English - Spanish) B2**

**What could set you apart**:

- **CompTIA A+ and/or Microsoft certification is desirable, but not required**

**We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.
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**All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.