Investigation Specialist (Italian)

Are you looking for something a little different? Are you intuitive by nature? Do you have a nose for finding the truth? Do you want to work on something that matters?

Role Requirements
· Investigate suspicious merchant activity and behavior that could pose a risk to Amazon, our buyers, or merchants.
· Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines.
· Be aware of and identify new fraud patterns and trends. Take appropriate action to identify and minimize the risk posed by such trends.
· Experienced in the internet space and capable of succeeding in a fast-paced team environment.
· Participate in other special projects/assignments as necessary.
· Work with all areas of the business to resolve issues affecting financial, legal and reputational risk.
· Achieve weekly productivity and quality standards for investigations.
· Participate in other special projects/assignments as necessary.
· Be prepared to be flexible with working hours and work Saturdays and/or Sundays.

· Proficiency in English and Italian
· Excellent written and spoken business skills and an ability to compose grammatically correct, concise and accurate written responses.
· Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.
· Demonstrated ability to work independently and make complex investigation decisions with little to no guidance.
· Excellent problem solving skills.
· Ability to retrieve data and perform complex analysis to reach data driven decisions on all aspects of risk for Amazon.
· Self-disciplined, diligent, proactive and detail oriented.
· Strong organizational skills.
· Ability to maintain high levels of confidentiality and data security standards.
· Passionate commitment to Amazon's emergence as the world's most customer-centric company.