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L1:L2 Cloud Consultant/Administrator

L1:L2 Cloud Consultant/Administrator
Empresa:

(Confidencial)


Lugar:

Heredia

Detalles de la oferta

Req ID: 25842 At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Servicesand for the people who work here.

NTT DATAServices currently seeks a
L1:L2 Cloud Consultant/Administratorto join our team in
San Jose,
Heredia (CR:H),
Costa Rica (CR).

Application Software Development Consultant

The consultant will be in charge of supporting the NOVO platform through the Novo Hot line (direct support to Novo users). He will also have the ownership of the Contract Management tickets raised tool.

He will provide additional administrative tasks (as requested by the Novo Team) and also will be in charge in providing L1 and L2 support to the users.

L1 Requests:

:Password reset, user profile support.
:How to questions and new user creation.
:Browser request, reporting and Navigation issues.

L2 Request:

:Development, test, promotion and documentation of approved configuration changes
:Point and click configurations
:New custom fields and validation rules
:Workflows and price variance
:SPED Reconfiguration and component pricing
:Additional system access and field/value updates

In Addition:

:Experience working with customers to elicit and analyze their requirements, develop designs, and implement SalesForce.
:Must possess strong configuration skills such as such as creating screens, tabs, views, filters, validation rules, workflows, process builder, cloud flow designer, approvals, profiles, role, security permissions, custom objects, custom fields, relationships, reports/dashboards , lightning UI and other configuration related activities.
:Must be willing to work with Developers as needed for complex customization.
:Experience implementing SalesForce solutions using Agile methodology.
:Must also work closely with Scrum Master and other team members in a collaborative manner to achieve common team objectives.
:Must also present Prototypes/Demos to business users as required.
:This resource is also expected to participate in daily stand up meetings as well as all other activities normally expected from a scrum team.
:Hands on experience implementing SalesForce functionality and can act as a knowledgeable liaison between technical teams, testing teams and business stakeholders during the implementation phase (preferred).

Basic Qualifications

3 years of work experience is required
3 years SalesForce (preferred)
Excellent communications skills in English

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp:2:corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit nttdataservices to learn more.


Fuente: Tiptopjob2_Xml

Requisitos


Conocimientos:
L1:L2 Cloud Consultant/Administrator
Empresa:

(Confidencial)


Lugar:

Heredia

Built at: 2024-03-28T14:07:25.214Z