The Agile Enterprise Solutions (AES) team represents the Digital Center of Excellence (CoE) for cloud infrastructure capabilities, providing foundational public and private cloud services to all business lines, globally across Pfizer.AES is a high-performing team, focused on delivering secure, scalable, compliant, operationally viable, and cost-effective cloud solutions.
The Cloud Business Office Lead role will establish a dedicated function within AES for cloud service consumption management inclusive of billing/invoicing, forecasting, charge-back, reporting, and optimization.This role will interface directly with Digital finance teams, Creation Center consumer groups, and external cloud service providers (e.g. AWS) to effectively manage cloud spend across the enterprise.
The Cloud Busines Office Lead will establish and maintain an enterprise cloud optimization strategy.The optimization strategy requires instilling a continuous efficiency mindset across the enterprise that considers all facets of cost and usage within established cloud solutions.Strategy implementation will include the creation of a defined process methodology, continuous reporting, identification and pursuit of optimization opportunities with consumers, and use of cloud service provider features to control spend (e.g. Reserved Instances, Savings Plans).
A strict adherence to data-driven approaches, and a bias towards automation and tooling will be required to sufficiently scale Business Office functionality across Digital.
Working within Agile Enterprise Solutions is to be at the cutting edge of cloud technology within the context of the world’s leading biopharmaceutical organization, at a time when adoption of these technologies is increasing rapidly.
Pfizer seeks individuals that are highly self-motivated, eager to learn, and are effective when working in a team environment.A strong aptitude towards self-development and growth is highly desired.
The Cloud Business Office Lead must be able operate independently with the ability to influence and coalesce with solution teams across the organization to manage cloud spend and drive effective optimization.
Responsibilities include:
Develop comprehensive cloud consumption and optimization reporting utilizing both native, and 3rdparty systems to provide near real-time insights into spend performance and opportunities for improvement.
Interface regularly with Cloud Service Providers to manage billing/invoicing, and to create/maintain spend forecasts.
Interact with consumers and finance to provide guidance on charge-back activities, and to resolve disputes.
Develop a centralized process for management of reserved instances and savings plans.Establish a cadence of recommendations and purchases aimed towards reducing overall spend.
Work directly with Customer Reliability Engineering Lead to develop an enterprise cloud optimization strategy for Pfizer’s public cloud environments.
Work directly with Digital Creation Center Solutions teams to provide insights into their cloud usage and costs; provide optimization recommendations based on both present and future planned cloud usage patterns.
Design a strategic approach for effective resource utilization management based on Infrastructure-as-Code principles, promoting API/policy-based controls to reduce spend for non-production systems.
Execute on approved cost reduction initiatives for which AES has approved authority including (but not limited to): right-sizing, asset disposition, establishing power down profiles, etc.
Leverage and extend cloud service provider tools and APIs around cost management, budgets and optimization recommendations.
Work collaboratively with external parties including cloud suppliers (e.g. AWS) and Pfizer AES strategic suppliers (e.g. TCS) as part of reporting and optimization activities.
Commit to ongoing learning and professional development.
BASIC QUALIFICATIONS
Candidates must be highly motivated and capable of working independently
Candidates must possess a bachelor’s degree, preferably in Computer Science, Engineering or related field, with experience utilizing cloud technologies
5+ years of cloud-specific experience with Amazon Web Services; demonstrated experience with AWS Cost Management tools is required
2+ years of experience in managing IT budgets, developing forecasts, and billing/invoicing activities
Highly disciplined in general financial management
Comfortability with Windows, Macintosh, and Linux operating systems
Strong attention to detail and organizational skills
Ability to work both independently and in a team-oriented, collaborative environment
Ability to adapt to changing requirements and constraints
Ability to use creative thinking and advanced problem-solving skills
Strong communication and presentation skills
Excellent written and verbal communication skills; Fluency in English (written and spoken) is a must
PREFERRED QUALIFICATIONS
MBA or a master’s degree in finance is preferred.
Experience using data analytics tools like Tableau, Spotfire or AWS QuickSight are highly desirable.
Working knowledge of Atlassian Confluence and Jira is desired.
Experience with other cloud service providers like Microsoft Azure and/or Google Cloud Platform is highly desired.
Cloud certifications, particularly in AWS (Foundational, Associate or Professional) are desired.
PHYSICAL/MENTAL REQUIREMENTS
Not applicable.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Respond to requests on short notice, which may require working during extended hours, weekends and holidays.
Limited travel may be required.
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Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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