Req ID: 58794 At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Servicesand for the people who work here.
NTT DATAServices currently seeks a
Operations Supportto join our team in
Heredia,
Heredia (CR:H),
Costa Rica (CR).
Roles and Responsibilities:
Deploy, automate, maintain and manage AWS or GCP cloud based production system
Ensure the availability, performance, scalability, and security of productions systems
Ensure critical system security through the use of best in class cloud security solutions
Develop, enhance, and deploy monitoring solutions and assist in evaluating infrastructure improvements for long term growth and cost efficiency
Design, build, and maintain the CI/CD infrastructure
Support build, release, and manage configuration of production systems
Be a primary contact to troubleshoot and resolve production and system related issues
Drive root cause analysis (RCA) and risk management processes
Drive ongoing improvements and efficiencies in operational practices, tools, and processes
Support 10+ developers in various platforms and programming languages
Coordinate the readiness of all scrum teams for successful product releaseRelated Exp and Requirement:
Deep experience with one or more public clouds (AWS, GCP, Azure), GCP preferred
Experience using automation for building deployment scripts, setting up subnets, VPCs, DBs, and deploying Docker containers
Experience installing and configuring Kubernetes (KOPS, GKE, or EKS)
Terraform and cloud formation infrastructure:as:code experience to build infrastructure, platforms and environments as code
At least 5 years of expertise with various AWS technologies (e.g. EC2, S3, RDS, ELB, IAM, CloudWatch) to develop and maintain an Amazon AWS based cloud solution, with an emphasis on best practice cloud security. (Or equivalent GCP experience)
CI/CD methodologies, workflows, configuration management, and tools such as Jenkins groovy pipelines , Puppet, GitLab, Spinnaker, Docker, and Kubernetes
Familiarity with IAC tools like Ansible, chef, puppet
Familiarity with log monitoring tools such as Splunk, Elk, Prometheus, Grafana etc..
Strong scripting experience (such as Python) skills
Understanding of network topologies and common network protocols and services (DNS, HTTP(S), SSH, FTP, SMTP)
Working Knowledge of Rest API
Excellent cross functional collaborative skills working with multiple development teams and ability to build relationships
Ability to influence development teams in adopting cloud technologies, processes, and best practices
Extensive experience working within a scaled agile scrum / process
Skills
Cloud Security
Python (Programming Language)
Kubernetes
Google Cloud Platform (GCP)
Docker Products
Ansible
Puppet
Jenkins
Amazon Web Services (AWS)
Scaled Agile Framework
Deploy, automate, maintain and manage AWS or GCP cloud based production system
Ensure the availability, performance, scalability, and security of productions systems
Ensure critical system security through the use of best in class cloud security solutions
Develop, enhance, and deploy monitoring solutions and assist in evaluating infrastructure improvements for long term growth and cost efficiency
Design, build, and maintain the CI/CD infrastructure
Support build, release, and manage configuration of production systems
Be a primary contact to troubleshoot and resolve production and system related issues
Drive root cause analysis (RCA) and risk management processes
Drive ongoing improvements and efficiencies in operational practices, tools, and processes
Support 10+ d