Recepcionista Bilingue

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https://tech.interspeedia.com/jobs/35643.40000.36848

Location of work: La Fortuna, San Carlos
Type of work Front Office Associate
Starting date: 30 of August, 2017

We are looking forward for a hospitality superstar with passion and willingness to deliver the best service and experience to our guests.

Are you passionate and enthusiastic about excellent service, breath-taking location and amazing people?

Join the winning team!
Benefits and compensation:
Competitive

Requirements
At least 3 years of experience in Reception Hotel
5 star hotel experience
- Fluent in Spanish as well as in English
- Independent
- Enthusiastic
- Guest friendly
- Strong in communication and sales
- Teamwork
- Flexible
- Must be willing to work weekends.

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
Process all payment types such as room charges, cash, checks, debit, or credit.
Process all check-outs including resolving any late and disputed charges.
Answer, record, and process all guest calls, messages, requests, questions, or concerns.
Coordinate with Housekeeping to track readiness of rooms for check-in.
Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
Supply guests with directions and information regarding property and local areas of interest.
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
Complete designated cashier and closing reports in the computer system.
Cash guests' personal checks and traveler's checks.
Count bank at the beginning and end of shift.
Balance and drop receipts according to Accounting specifications.

Main requirements
Required education: University
Languages: Spanish, English 100%
Mathematical knowledge: Yes
In ownership of a vehicle needed: NO

Information’s for the candidate:
Uniform will be provided.
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Ciudad: la fortuna, san carlos