Remedy Force Developer

Req ID: 93868 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.

We are currently seeking a Remedy Force Developer to join our team in Heredia, Heredia (CR:H), Costa Rica (CR).

Description of Responsibilities:

The Remedyforce Consultants responsibility will involve developing functionality within the systems

The Remedyforce Developer will provide subject matter expertise on the BMC Remedyforce tool suite. This resource will work with process development and program management team to analyze, design, test, deploy, and support a comprehensive RemedyForce ITSM solution.

Skill Set:

5+ year of experience in the IT
Minimum of 3+ years experience with developing in the RemedyForce environment

Windows/Linux experience

Provide technical subject matter expertise around the following solutions:BMC Remedyforce suite and ancillary technologies
Service Desk (Incident and Problem Management)
Change Management (Change and Release Management)
Asset Management
CMDB
Service Level Mgt.
Service Request Mgt.
Experience Developing, configuring and integrating Remedyforce solutions

Remedy performance tuning and optimization

Skilled in analyzing business requirements
Excellent customer:facing skills
Excellent written and verbal communication skills

Preferred:
Experience in Agile development methodology/Scrum

Very familiar with the Salesforce Force framework, with hands:on development experience with APEX and VisualForce.
Integration Experience
Strong Apex code and Visualforce experience
Visualforce Pages
Apex Data loader
Apex Programming

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran:status, sexual orientation, gender identity, or any other class protected by law.