Support Services Group is looking for Sales representatives to join our team in our Heredia, Costa Rica office after training WFH (Work From Home).
This person will actively seek and engage prospective customers to sell our products and services.
**Responsibilities**:
- Manage outbound customer communications.
- Comply with our guidelines and procedures.
- Maintain working product knowledge - Act as a product expert to ensure customer information is accurate, up-to-date, and strategic.
- Track interactions in CRM - Record customer interactions in the internal systems for cross-functional awareness and relationship development.
**Requirements**:
- Over 6 months of Sales experience
- Advance Communication, selling, and negotiation skills.
- Advance Computer Navigation skills
- Unrelenting drive to understand and meet prospective customer needs.
**About Support Services Group**:
Founded in 1981, Support Services Group is a global, high-touch Omnichannel Outsourced Contact Center solution company headquartered in Texas, USA, with 23 contact centers in 9 countries: United States, Canada, Mexico, Panama, Costa Rica, and many others.
Our employees enjoy a work culture that promotes excellence in our services and personal growth.
**SSG benefits include**:
- Full-Time Schedules.
- Competitive Salaries.
- USD pay.
- Bi-weekly Payments.
- Work From Home Available (Limited)
- Outstanding performance-based incentives.
- Store and hotel discounts.
Application Question(s):
- Have you ever worked for Customer Engagement Services (CES) or at Support Services Group (SSG)?
**Experience**:
- Sales: 1 year (required)
- BPO: 1 year (required)
**Language**:
- English (required)
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