Minimum 6 months experience within a customer service and contact center environment
- Bilingual English/Spanish with 90% proficiency in both languages
- Demonstrated effective, clear and professional written and oral communication and attention to detail
- Customer oriented
- Understanding of quality and metrics processes
- Ability to embrace constant change with flexibility and good grace
- Demonstrated appropriate sense of urgency and adaptability in response to changing business needs
- Schedule flexibility to work at least one day of the weekend
- High School Diploma
- IMPORTANT: Please have your Criminal Record, ID and Badge picture ready in order to start the process.
