**Responsibilities**:
- Lead MCA Transformation efforts for Global Controllers.
Requires the ability to be outspoken and display diplomacy when raising concerns.
- Work closely with the Finance Operational Risk Management (FORM) team and Operational Risk Management (ORM) on MCA Transformation activities and uplifting Controllers MCA
- Provide regular updates to the Controllers and Citi Controller on quarterly MCA control performance for global Controllers and impacts of MCA Transformation, including new requirements and items of concern
- Responsible for representing Global Controllers in various MCA meetings/forums and coordinating requirements across Global Controllers; driving standardization
- Drive continued MCA improvement and standardization.
Responsible for assessing design of control, effectiveness of monitoring methodologies, and working with the AU owner/process owner on necessary enhancements.
- Develop frameworks to ensure consistent adoption of EMPs (Enterprise MCA Profiles) across Global Controllers
- Perform MCA deep dives, on an as needed basis, to assess completeness of MCA
- Provide guidance to the network of Controller MCA Coordinators
- Evaluate tools or process changes that can create efficiencies across Controller Assessment Units (AUs)
- Performs other duties and functions as assigned.
**Qualifications**:
- 10+ years relevant experience with issue management and operational risk
- Strong understanding of CitiRisk and Citi Risk & Control platform and the Operational Risk Policy and MCA procedure
- Strong understanding of Operational Risk & Control environment
- Strong ability to understand complex business processes and identify root causes for problems
- Ability to develop & communicate senior level reports outlining problems and recommending solutions to resolve
- Excellent written and verbal communication skills
- Advanced English
- Ability to perform under pressure
- Ability to function independently
**Education**:
- Bachelor's degree, potentially Master's degree or equivalent experience
We are currently working on a hybrid schedule consisting of 2-3 days in office and the remainder remote (specific details depend on location and business group).
This is not a remote only role.
Salary Range: 126,510-189,760
- **Job Family Group**:
Finance
- **Job Family**:
Process Control
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster.
View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting