Req ID: 58407 At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Servicesand for the people who work here.
NTT DATAServices currently seeks a
SFDC Mid Developerto join our team in
San José (CR:SJ),
Costa Rica (CR).
The Cloud Consultant/Business Analyst will primary resource leading a Salesforce project. They are a client:facing consultant that requires consulting expertise, Customer Relationship Management (CRM) industry acumen, and strong communication skills. The Cloud Consultant/Business Analyst may hold end:to:end engagement responsibilities including requirements gathering, documentation, implementation, knowledge transfer (training), and overseeing the production of deliverables. Engagements will require the hands:on participation of the Cloud Consultant/Business Analyst as a subject matter expert and/or application expert.
Prior experience with the configuration and implementation of Salesforce functionality
Firm understanding of Salesforce best practices
Prior experience working on an agile project
Have knowledge in one or more of the following areas: Salesforce Sales, Service, Communities or Custom cloud
Prior experience with Salesforce configuration: creating pages, tabs, views, filters, validation rules, workflows, process builder, cloud flow designer, approvals, profiles, role, security permissions, custom objects, custom fields, relationships, reports/dashboards, lightning UI and other configuration related activities
Excellent presentation skills
Excellent written and oral communication skills
(Senior/Lead Cloud Consultant/Business Analyst)
Undergraduate degree or equivalent combination of education and work experience
Salesforce Certifications: App Builder and Admin required
Salesforce Certifications: Adv Admin preferable
5+ years of Salesforce consulting experience
8+ years of overall consulting experience
Host business requirements meetings with the client
Work as a knowledgeable liaison between technical teams, testing teams and business stakeholders
Author business use cases and user stories
Host presentations of prototypes/demos with business users
Configuration and testing of Salesforce functionality during implementations
Assist with the writing of business requirements documents for developers and data consultants
Assist with User Acceptance testing
(Junior Cloud Consultant/Business Analyst)
Assist Senior/Lead Business Analysts with configuration tasks and documentation
Assist with the writing of business use cases and user stories
This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp:2:corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.
About NTT DATA Services
NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.
NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT service