Equifax is where you can power your possible.
If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
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- Software Support Engineer intermediate is responsible for monitoring the production environment, scheduled batch jobs, incident management and analyzing, resolving or escalating to L2 support.
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**What you'll do**:
- Work in a 24/7 environment and on-call rotation (1 weekend every 4 weeks)
- Analyzing, troubleshooting, and resolving live production issues in a timely and efficient manner and escalate to L2 support if necessary
- Performing daily proactive health checks of the environment, taking preventative measures, with the assistance of L2 support
**What experience you need**:
- 2+ years of experience working in a **production support environment or Jr. development role**
- 2+ years of experience/knowledge working with **Java**
- Proficiency in reading, writing and understanding English B2+
**What could set you apart**:
- Experience working with cross functional teams
- Experience working with DataDog
- Experience working with Grafana
- Experience working with ServiceNow
We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative work spaces, free transportation and parking, subsidized cafeteria, solidarity association and organizational growth potential through our online learning platform with guided career tracks.
Equifax is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
LI-DU1
LI-Hybrid
