What We'll Bring: At TransUnion, we foster a collaborative, curious, and forward-thinking environment that values innovation and disciplined design.
We are building the OneTru Platform — a unified experience that brings together data, analytics, identity, and decisioning into a streamlined ecosystem that powers solutions across credit risk, fraud prevention, and marketing intelligence.
As the Sr.
Manager, Enterprise UX Design Architect, you will lead the UX Design practice for OneTru from our Costa Rica hub.
You will shape the platform's end-to-end experience model, define reusable workflow and interaction patterns, and ensure coherence across all user touchpoints.
You will partner closely with our Principal UX Researcher in the U.S. and with engineering and product delivery teams across Costa Rica and India, guiding a distributed UX team to deliver intuitive, scalable, and consistent experiences across the platform.
This role is strategic and hands-on: you will lead experience architecture and also mentor designers, define standards, and review detailed design outputs.
You will be a critical voice in aligning Product, Engineering, and Architecture toward a unified platform experience.
What You'll Bring: Responsibilities Experience Strategy experience developing or scaling component libraries preferred.
• Strong communication, storytelling, and facilitation skills to influence alignment across Product, Engineering, and Architecture.
• Experience working with distributed teams across multiple time zones (U.S. and India).
• Familiarity with AI/ML, data analytics environments, or workflow automation is a plus.
Impact You'll Make: Personal Attributes • Systems thinker with strong conceptual clarity.
• Practical, collaborative, and comfortable leading within ambiguity.
• Able to balance long-term vision with near-term delivery realities.
• Values clarity, shared understanding, and repeatable design patterns.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
TransUnion Job Title Sr Manager, Product Management
