Sts Gpo Process Standardization Senior Specialist Job

Sts Gpo Process Standardization Senior Specialist Job



San José



Sts Gpo Process Standardization Senior Specialist Job

Detalles de la oferta

Requisition ID: OE/000563 Under the direction of the Global Process Implementation Leader for assigned area (StS) and region, this role is responsible for implementing harmonized processes to establish consistent delivery in our global Business Service Center network. This position will support the development and implementation of standardized processes and initiatives that align to a One BSC viewpoint using established process improvement methodology.
This role will foster a culture of problem solving within the BSC Operations and Global Process Organizations that improves service delivery, cost and quality.
The position requires strong collaboration skills to guide BSC staff
through standardization and continuous improvement projects.

Who you are:

Under the guidance of the GPO Process Standardization leader, implement global process standardization within a regional BSC to facilitate best practices and scaled process automation for the assigned GPO.

Team player that works closely with peers in the other centers to ensure consistent implementation and communication to stakeholders

Apply clear documentation of standard processes and their corresponding operational measurements.

provide effective stakeholder engagement to facilitate the prioritization for standardization and improvement projects.

Utilize the change management program to support the implementation of standardized processes across the BSC and stakeholders.

Develop relationships with key internal stakeholders ensuring they are consulted and informed regarding potential process improvement changes.

Facilitate understanding with all process participants on role clarity within the end:to:end design; developing and maintaining process documentation and training materials

Recommend and Implement changes to the process and initiate process redesign under the guidance of the GPO Process Standardization leader

Takes a proactive role in the process to develop a roadmap of process standardization to effectively support the implementation



Ability to drive regional alignment and implement best practices

Experience with process automation and familiarity with the level of standardization required to successfully automate activity

Strong interpersonal skills that align efforts across cultures and conflicting priorities

The ability to clearly communicate at the senior leadership level across various stakeholder groups.

Ability to manage conflict in a constructive manner and develop buy:in from involved parties

Ability to work cross:divisionally and globally

experience in change management and demonstrated results

Excellent written/oral communication and presentation skills a must

Ability to manage multiple priorities with tight deadlines

Team player who can also work independently and thrives in a fast:paced environment

Previous experience with SAP systems applications.

Must be proficient in the Microsoft Suite Applications: Excel, Word, PowerPoint, Project, and Visio

Working knowledge of Continuous Improvement Tools like Value Stream Mapping, Visual Management, 5S, Variation Reduction Kaizen etc.

Knowledge of Lean Six Sigma application and tools preferred


Requires a bachelor's degree in Science, Business Administration, Finance, Organizational Development, Engineering, technical field.

Detailed process knowledge in the area of AtR, OtC or StS strongly preferred.

3:5 years' experience in Systems / Process Engineering or Process Improvement

Requires a minimum of 5:7 years related Finance or business experience.

Our employees are the key to our company's success. We demonstrate our commitment to our employees by offering a competitive and valuable rewards program. Our Company's benefits are designed to support the wide range of goals, needs and lifestyles of our employees, and

Fuente: Tiptopjob2_Xml


  • Otros / Otros


Ofertas Relacionadas

Empacador, etiquetador y tarimas

Disponbilidad inmediata Residir en las cercanias de Rio Segundo de Alajuela Empacar producto en bandas electricas Etiquetar producto Armar cajas y ofertas del...

Desde Distribuidora Comercial Hermanos Marin S.A. - Alajuela

Publicado hace un mes

Asesor en mercadeo inmobiliario

Detalles del empleo Área de puesto: Mercadeo / Ventas Remuneración - Tipo de puesto: Ejecutivo(a) de Ventas Ubicación del puesto: San josé, San josé...

Desde Rent-A-House Costa Rica - San José

Publicado hace un mes

Atencion al publico

Detalles del empleo Área de puesto: Publicidad / Comunicaciones / Turismo / Servicios Tipo de puesto: Ejecutivo(a) de Servicio al Cliente Ubicación del...

Desde Sergio 60987209 - San José

Publicado hace un mes

Servicio al cliente.

Detalles del empleo Área de puesto: Servicios Generales / Varios Tipo de puesto: Otros empleos Ubicación del puesto: San josé, San josé Funciones...

Desde Shirley Milena Zuñiga Corrales - San José

Publicado hace un mes