Job Description
Are You Ready to Make It Happen at Mondelez International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You are a specialist in a process, workstream or area in Mondelez International Business Services, working to support impeccable service operations.
How you will contribute
You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelez International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Your specific process area
- Working in a shared service organization
- Being a good team player and influencing others
- Process design and mapping, and business requirement gathering experience
- Communicating effectively, applying interpersonal skills and taking initiative More about this role
What you need to know about this position:
The function of this role is to identify qualified candidates and manage the process from position opening through offer acceptance. This person will develop and execute progressive integrated recruitment solutions using multiple avenues including direct sourcing, social networking, industry networking, employee referrals, Internet sourcing, targeted advertising, college and community outreach. The recruiter will manage internal and external job posting procedures, capturing applicant flow accurately and consistently leveraging the applicant tracking system (Workday). This role is accountable to ensuring that all recruitment procedures are consistent for all positions to ensure compliance with EEOC recruitment and government requirements. This Recruiter will utilize their understanding of the processes to complete quality assurance evaluations on a regular basis. After this evaluations this recruiter will be able to analyze the team data to create actions plans, for instance re training, refresher sessions.
Tasks:
- Accountable for creating and maintaining diversity, veteran and disability focused recruitment strategies to generate a diverse slate of talent for each role.
- Manage recruiting processes from sourcing to offer.
- Build and maintain internal partnerships with sales managers to understand hiring needs to ensure staffing goals.
- Determining, negotiating and agreeing on in-house quality procedures, standards and specifications.
- Assessing customer requirements and that these are met.
- Setting Customer Service Standards
- Monitoring performance
- Run quality assurance evaluations in samples from all positions SG1 to SG4.
- Analyze and understand the recruiter’s needs from the results obtained after the quality assurance evaluations.
- Create, develop and complete actions plans to tackle the opportunities the recruiters have after the analysis made from the quality assurance evaluations. Education / Certifications:
- Bachelor Degree in Human Resources, Administration or related field is highly preferred. Job specific requirements:
- Advanced English is a must.
- Experience in a Recruiting function required.
- Experience recruiting for the United States and Canada is preferred.
- Experience performing quality assurance tasks is preferred.
- Experience with Workday, Service Now and Text Recruit is preferred. Relocation Support Available?
No Relocation support available Business Unit Summary
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our succes
Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
Job Type
RegularService Operations (Delivery)Global Business Services
