**Technical Project Manager II**
**San Jose, Costa Rica**
Professional Services
Sep 30, 2020 Post Date
020926 Requisition #
**Would you enjoy working with cutting-edge web security systems?**
**Would you like to impact the digital experiences of millions?**
**Join our prestigious Professional Services team**
Our Professional Services team are a dynamic and social team who take responsibility for delivering the best customer experience to strategic customer accounts. Working collaboratively on complex platforms to mitigate issues as quickly as possible, we thrive on solving problems and learning from each other.
**Partner with the best**
From pre-sales through to integration and performance, youll be an end-to-end trusted advisor to customers, acting as a gateway between them and our products and platforms. For high-profile customers with huge web, streaming, or API traffic, you’ll be delivering technical solutions and creatively tackling challenges that have a considerable impact.
As a Technical Project Manager II, you will be responsible for:
+ Participating in internal projects to contribute to best practices and improve our methodology and quality of integrations
+ Ensuring customer success by focusing on best practice, helping them develop a long-term web performance and security strategy
+ Partnering cross-functionally to review and ensure integration efficiency, deliver high quality service and ensure customer engagement
+ Collaborating with account teams to evaluate customer streaming architecture and deliver the best of class solutions
**Do what you love**
To be successful in this role you will:
+ Have 5 years of relevant experience and a Bachelor’s degree in Computer Science, MIS, Engineering or its equivalent.
+ Demonstrate experience in a customer-facing role within the information technology industry
+ Understand how the internet works, its networks and protocols (IP networks, DNS and routing, HTTP, TCP or web architecture)
+ Have excellent written and verbal communication skills and demonstrate fluency in English, Spanish and Portuguese (desired)
+ Show experience of managing and delivering large technical customer projects successfully and influencing stakeholders across the teams
+ Demonstrate a passion for excellence through sound judgement, solid decision making and contingency planning
+ Have excellent communication and presentation skills to articulate highly technical information in a clear and easy to understand manner
+ Be able to work with a sense of urgency and influence stakeholders across the teams
**Work in a way that works for you**
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone.
We are happy to discuss flexible working options in this role, please discuss your requirements with the recruiter when you apply.
**Working with us**
At Akamai, we’re curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you’ll thrive here.
**Working for you**
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
+ Your health
+ Your finances
+ Your family
+ Your time at work
+ Your time pursuing other endeavours
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.
**About us**
Innovating on a global scale, we deliver our customers a fast, smart and secure intelligent edge platform. Working against a backdrop of digital collaboration, our highly skilled teams drive progressive solutions that have the scope to transform entertainment, business, and life in ways that we have yet to imagine.
**Join us**
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will challenge and inspire you! Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.
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About Akamai Technologies
Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatched customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visitwww.akamai.comand follow @AkamaiCareers onTwitter,Facebook,LinkedInandInstagram.
Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more atwww.akamai.com/diversity.
Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please clickhere.
Akamai Technologies is an Affirmative Action, Equal Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status.
