Req ID: 35945 At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Servicesand for the people who work here.
NTT DATAServices currently seeks a
Virtualization Supportto join our team in
San Joaquin de Flores Heredia,
Heredia (CR:H),
Costa Rica (CR).
Provides IT support to solve problems and create solutions that leverage technology to meet business needs in a Semi:Senior role. This service is on:site and may include the following activities:
:Software installation
:Support of project activities
:End User Support / VIP Users
:Support Virtualization Plataform
:Remote software distribution for software installation, configuration and upgrade and
:update patches on computers
:Support crisis room (war room) either during the execution of the entire activity or only
:in specific activities such as execution and post:activity. This modality will have a
:technician on the site of the activity with the support given by the remote connection
:equipment.
Skills
:Ability to develop business relationships and communicate effectively with the user
:community
:Basic troubleshooting skills
:Capacity to work under pressure (In some cases)
:Good skills of customer service.
:Basic knowledge: VShere, Wintel Platform and Active Directory
:Basic understanding of the fundaments of network, server and desktop administrator, installations, upgrades techniques, tools and equipment.
:Applies basic understanding of customer service techniques as requiered to address problems with PC based and products.
:English Intermediate.
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This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp:2:corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.
About NTT DATA Services
NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.
NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit nttdataservices to learn more.
NTT DATA, Inc. (the "Company") is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.
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