Associate Community Manager - Seller Forums

Bachelor's degree or higher 2+ years' relevant experience.- Demonstrated ability to dive deep to understand the customer, product and business- Fluency in English and Spanish- Experience with handling escalations- Community Manager experience- Experience with Marketplaces is preferred- Excellent written communication skills with proven ability to hand-craft messages that align with Public Relations and Legal guidelines- Excellent organization and time management skills.- Strong interpersonal communication skills and a team player.- Displays a desire to contribute to process improvements in emerging contact channels- Displays ownership and responsibility - Amazon Forums / Third Party (3P) Seller experience- Proficiency in additional languages