Company DescriptionExperian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we've been named in the 100 "World's Most Innovative Companies" by Forbes Magazine. With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW). Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle. Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.**Job Description**:**Job Description**:**The Business Analyst II will be expected to successfully**:- Meet with the business/process SMEs and analyze the feasibility of the automation regarding business processes.- Record the As-Is process from each automation project and create the To-Be step by step for the development team.- Help on the qualification (e.g. feasibility and benefits) process of automation initiatives.- Guide the business through the automation life cycle and get required documentation sign-off.- Help keeping the metrics updated with the information gathered on each automation.- Has experience using Jira and Confluence.- Helps the Project Leaders/SME's to build the PDD (Project Definition Document) and the required documentation.- Work close with the Agile Project Manager and Development team to update and maintain the metrics.- Ensure requirements extractions and become a point of contact for developers during the implementation of the solutions.- Ensures that the PROD and DEV environments have all accesses needed to start the coding and deployment of robots.- Raises tickets with the EITS COE where needed to help reduce the developer's downtime.- Maintains a constant communication with the Developer's and Program leaders.- Helps capture the requirements for the automation in the PDD.- Makes sure that the required documentation is in the corresponding folders.- Performs bi-annual audits checks around the Audit controls.- Schedules, attends, Leads and Manages the Concept and Qualification calls.- Provides SME knowledge around Smart Automation.**Qualifications**:**Qualifications**:- Bachelor's degree in Engineering, Science, Business, IT, Industrial or Operations- Minimum 4 years of Business Analyst experience - from eliciting business functional and technical requirements and building and executing on test plans- Proven ability to work with Agile development methodologies- Has Smart Automation (RPA, RDA, Chatbots, etc.) technical background.- Is a self-learner, will be able to study the topics related to the automation initiatives () being developed and learn so that contributions are valuable.- Experience with JIRA- Excellent oral and written communication skills in English and people-interaction skills- Demonstrated ability to manage and execute on multiple, critical projects simultaneously- Excellent problem-solving skills and attention to detail- Proactive- Team PlayerAdditional Information**Culture at Experian****Our uniqueness is that we truly value yours.**Experian's culture, people, and environments are key differentiators. We take our people's agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on!Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.Experian Careers - Creating a better tomorrow togetherFind out what its like to work for Experian by clicking here- Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is _**_The Power of YOU_**_ and it ensures that we live what we believe._
