**About us**:OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a "Follow-the-Sun" model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and Asia-Pacific with a Global Delivery Center based in India. These strategic locations offer our customers the competitive advantages of onshore, nearshore, and offshore engagement and delivery options, with 24/7 support. OTSI works with 100+ enterprise customers, of which many are Fortune ranked, OTSI focuses on industry segments such as Banking, Financial Services & Insurance, Healthcare & Life Sciences, Energy & Utilities, Communications & Media Entertainment, Engineering & Telecom, Retail & Consumer Services, Hi-tech, Manufacturing, Engineering, transport logistics, Government, Defense & PSUs.Our focused technologies are:- Data & Analytics (Traditional EDW, BI, Big data, Data Engineering, Data Management, Data Modernization, Data Insights)- Digital Transformation (Cloud Computing, Mobility, Micro Services, RPA, DevOps)- QA & Automation (Manual Testing, Nonfunctional testing, Test Automation, Digital Testing)- Enterprise Applications (SAP, Java Full stack, Microsoft, Custom Development)- Disruptive Technologies (Edge Computing/IOT, Block Chain, AR/VR, Biometric)- 2+ years of experience in Sales Operations, Business Operations or Business Analyst.- Advanced verbal and written communication skills and attention to detail- Excellent English speaker and written, able to effectively communicate with internal customers.- Expert analytical and Information management skills.- Expert at problem solving skills.- Advanced MS Excel Skills (Complex formulas, Visualization)- Excellent Customer Service skills.- Experience working cross-culturally, internationally, across multiple time-zones.- Degree/Diploma in Industrial Engineering, Project Management, Business Administration, or related field.**Requirements**:- Sales Force.Com experience- Support to bi-annual planning activities- Coordination of Compensation Design Playbook and related Credit Factoring system set-up- Support allocation/collation of Field Sales Targets and Quotas- Support allocation/collation of Field Sales Territory Hierarchy, vertical/geographic assignments, and Named Account mappings.- Support monthly reconciliation/approval of Commissions calculations/payments.- Support Americas on tools/systems projects with respect to planning and commissions activities- Scrum, Agile or process improvement models knowledge / experienceTools Skills- Excel: Intermediate- Power Point: Intermediate- VMW SFDC: Intermediate- Oracle: Basic- SAP Hana: Basic**Job Information**:Job Opening ID**OTSI_1154_JOB*****Industry**Technology*****City**Carmen*****State/Province**San José*****Country**Costa Rica*****Zip/Postal Code**10101
