Collection & Cash Aplication Jr. Manager

We are a leading global supplier of technology and services for Mobility Solutions, Energy, Industrial Technology, and Consumer Goods.

Main information of the role:

• Planning daily tasks of cash applications, reports, addressing customer inquiries from the call center, Lead processes and activities required in the invoice to cash process.
• Monitor, track and improve key performance indicators.
• Manage the work integration within the process area and outside the process area to other processes.
• Generate work-plans to meet targets and manage workload balances.
• Lead and/or participate in status and planning meetings with the team, company and clients.
• Research and reconcile overdue accounts, maintain accurate record of past due accounts & collection efforts, process & send statements.
• Handle customer communication for the business unit.
• Manage and respond to escalated issues within the process and from the company customers from the Global and Regional Accounting organizations and Business Units.

Main competencies:

• Advanced student in accounting or a related field (Accounting, Business Administration, Economics, Industrial Engineering) / University degree (preferred).
• Strong knowledge of accounts receivable processes including account reconciliation, cash application.
• Minimum of 5 years in an accounts receivable role specific to credit, collections and deductions or related fields. Experience in a business service center preferred.
• Strong computer skills including MS Office (Excel) and Adobe Reader. Experience with ERP systems and banking portals preferred.
• English level B2+