**About us**:OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a "Follow-the-Sun" model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and Asia-Pacific with a Global Delivery Center based in India. These strategic locations offer our customers the competitive advantages of onshore, nearshore, and offshore engagement and delivery options, with 24/7 support. OTSI works with 100+ enterprise customers, of which many are Fortune ranked, OTSI focuses on industry segments such as Banking, Financial Services & Insurance, Healthcare & Life Sciences, Energy & Utilities, Communications & Media Entertainment, Engineering & Telecom, Retail & Consumer Services, Hi-tech, Manufacturing, Engineering, transport logistics, Government, Defense & PSUs.Our focused technologies are:- Data & Analytics (Traditional EDW, BI, Big data, Data Engineering, Data Management, Data Modernization, Data Insights)- Digital Transformation (Cloud Computing, Mobility, Micro Services, RPA, DevOps)- QA & Automation (Manual Testing, Nonfunctional testing, Test Automation, Digital Testing)- Enterprise Applications (SAP, Java Full stack, Microsoft, Custom Development)- Disruptive Technologies (Edge Computing/IOT, Block Chain, AR/VR, Biometric)Summary of**Responsibilities**:- Monitor and respond to alerts from key security technologies and other internal sources.- Tunes alerts, processing rules, maintenance jobs, etc. to minimize false positives and noise while ensuring relevant security information is captured and highlighted.- Develop and implement new relevant detections within company SIEM.- Research emerging threats, evaluating likelihood of occurrence, and recommendcontrols to mitigate them.- Communicates ongoing investigations clearly and timely;- Create and update incident response playbooks and other security operationsdocumentation as needed.- Interface with technical personnel and other teams as required.- Prepare and publish incident reports.- Track relevant KRIs and KPIs to measure program effectiveness.**Requirements**:**Qualifications**:- Experience with EDR or equivalent tools used for investigation;- Experience with SIEM products, NGAV/EDR,SASE/Web Gateways, firewalls,network devices, and intrusion detection/prevention systems;- Familiarity with OSI Model/networking fundamentals;- Strong analytical, problem-solving, and critical thinking skills;- Excellent verbal and written communication skillsSkills, Specialized Knowledge (Desired):- Experience with scripting (PowerShell, Python, JavaScript)- Familiar with NIST CSF, ISO27001, and other security standards;**Education**:- Bachelor's Degree in Information Technology, Information Security, or relevant field.- Applicable security certification a plus (CISSP, GIAC, etc.)**Experience**:- 2-3 Years of experience in Information Security**Job Information**:Job Opening ID**OTSI_1163_JOB*****Industry**IT Services*****City**San José*****State/Province**San José*****Country**Costa Rica*****Zip/Postal Code**10101
