Gtsd Student Associate

**In this role, you will be able to provide remote technical support to the organization's internal associates for their Windows and Mac laptops, printers, mobile phones, and other devices.****What you'll do**:- **Provide remote technical support to the EFX organization's internal associates.**- **Record technical and troubleshooting issues and solutions in the Support tool.**- **Communicate unresolved issues effectively to the next level of support with full troubleshooting documentation.**- **Help create troubleshooting documentation and runbooks.**- **Excellent communication, verbal and writing & openness to learning new technologies.****What experience you need**:- **Last year of Technical High School**- **Bilingual (English - Spanish) B2****What could set you apart**:- **CompTIA A+ and/or Microsoft certification is desirable, but not required****We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.****All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.