Summary:The Head of Product Risk and Fraud is tasked with finding causes of risk, detecting and stopping fraud within our product operations. Covering casino, poker and sports, you will develop tools and work with your staff to examine aspects of play ranging from game mechanics to external attacks.Working in harmony with other fraud teams (who cover financial transactions & KYC items), you will lead a team and build a strategy that works in conjunction with our rules and terms of service to minimize losses while creating an environment, that is conducive to play for our player base. In addition to function control, the performance of the entire team as well as identifying and nurturing talent (technical, administrative or otherwise) is part of the role's purview. Responsibilities:- Lead investigations into suspected fraudulent activities, collaborating with external and internal parties as required. - Evaluation of risks to the business within our wagering portfolio and client list. Develop and seek approval for business wide policies and procedures where appropriate. - Maintaining and improving on alerting systems that will warn of key criteria that may indicate impactful incidents in real time or in advance. - Verification of game maths and game performance, including working with operational and commercial teams on perfect play detection. - Analysis of promotional mechanisms.- Player protection in peer-to-peer gaming, most notably the prevention of collusion in poker rooms. - Delivery of up-to-date fraud detection tools and other technological pieces required to keep pace with issues faced by the industry. - Ownership of relevant backend systems and IT delivery roadmap.- Reporting on caseload, mitigation and risk trends to Directors and Executive.- Manage a team of analysts at your disposal.- At least 5 years in a fraud and risk position within the gaming industry.- Subject matter expert in wagering across at least two of the verticals.- Proficiency in data analysis, risk modelling and fraud detection techniques specific to online gaming. - Awareness and insight of modern technologies and their use and application by problematic clientele. - Degree in a related field preferred.- A collaborative mindset to be willing to work alongside customer support and other fraud teams, as many cases will involve significant overlap. - Leadership capabilities including previous headcount and reporting requirements.
