The GBS Business Intelligence Manager will play a key leadership role in driving performance analysis, analytics, dashboards and reporting throughout GBS Shared Services globally. The individual will lead a team responsible for the development and management analytics, dashboards, performance metrics and reporting needs of various teams globally and across different workstreams including OTC, RTR, PTP, Customer Care and others.**Key Responsibilities**:- Lead a team in performing data mining, cleansing, manipulation, dashboard building and analytics- Drive the design of robust business reporting, visualization, and impact analyses- Design, develop, and implement analytics solutions using various tools, including Microsoft Power BI Partner with Operational leaders to identify data challenges and take actions that will deliver the highest impact- Identify vital data elements and their sources, maximizing appropriate tools to acquire and consolidate large volumes of data from different sources.- Partner with Productivity & Performance Managers (SMEs) across workstreams to evaluate and prioritize reporting, dashboard, analytics requests.- Evaluate and prioritize requests, considering project size and complexity, urgency, risk, and value.- Possess a deep understanding of business value drivers and their corresponding impact.- Align resources effectively and ensure a shared vision to guide and drive the team to complete projects on time.**Minimum Requirements/Qualifications**:- Minimum 7 years of experience in Business Intelligence (BI), preferably in the fields of finance and accounting, including 3-5 years in shared services or consulting positions.- Bachelor's degree or certifications, in Computer Science, Information Science, Finance or a related work experience- Experience in leading and running a distributed team.- Proficiency in data analysis tools such as SQL, ETL concepts, and BI tools like Power BI.- Demonstrated ability to translate data / analyses into visualizations such as graphs, charts etc. which business stakeholders can understand.- Familiarity with Alteryx is a plus.- Solid grasp of complex databases, data warehousing, and SQL.- Experience in a Performance Management role is helpful.- Effective communication skills to engage with internal and external leadership.- Shown adaptability in dynamic and challenging environments.- Collaborative mentality, working effectively with colleagues and partners.- Understanding cloud platforms (e.g., AWS, Azure, GCP) is a plus.- Proven relationship builder, able to operate within a multitude of formal and informal networks while handling the competing interests of multifaceted stakeholders.- Champions efficiency improvements through Practical Process Improvement (PPI) and has a commitment to continuous learning.- Superb attention to detail required- Explore Location
