The Meetings, External Engagements, & Travel (MEET) Senior Analyst position is responsible for processing and ensuring the compliance of all MEET transactions for the US market. The Senior Analyst will review transaction details for compliance and follow up with commercial colleagues as needed. Additionally, the Senior Analyst will create digital contracts and submit event payments for reconciliations. The Senior Analyst will also serve as the main point of contact for all key event activities, such as extra coordination and oversight, budget management, and venue selection.This Senior Analyst will demonstrate accountability and integrity in the face of challenge and respond to change with agility, optimism, and innovation. They will collaborate cross-functionally across the organization as needed.This role will be based in San Jose, Costa Rica and work with the regional payments team, regional sourcing team, and other MEET Centers of Excellences as appropriate. This role will report directly to the MEET US Manager.ROLE RESPONSIBILITIESReview assigned MEET transactions ensuring they are compliant and properly documented according to MAPP policy and systems, Country Annex, Country Profile, and MEET StandardsClosely monitor any Meeting Planning Agencies (MPAs) assigned to transaction, ensuring that the logistics actions for the events are completed in accordance with Service Level Agreements (SLAs) and to the quality expected from PfizerWork with Legal and Local Compliance to get approvals for exceptions when neededConsult with MEET colleagues, business colleagues, healthcare professionals and external organizations to resolve any errors, issues, or rejections as neededEnsure that contracts and letters for MEET transactions are reviewed, signed, and reconciled appropriatelyProvide additional meeting oversight for Key Events, including Business Unit coordination, MPA oversight, walkthroughs, post-event feedback, venue selection, budget management, third party coordination, customer needs, and day-of supportEnsure audit support documentation is gathered appropriatelyConfirm that consultant received proper paymentPlan and lead special assignmentsSupport roll-out activities, such as translations, testing, and training plans (design, execution, and maintenance)Demonstrate strong communication skills and relationship skills working with the commercial businessEmploy innovative approach to assisting in improving processes and ability to train and deploy changesWork with regional MEET Leaders to ensure consistency and standardization across sitesWork closely with MEET Operations Leads and MAPP Lead on bringing efficiencies to how we work and ensuring compliance standards are metSupport on training and documentation processesLead market touchpoints, support MEET Analyst on escalations and leadership on special assignmentsPartner with markets / regional process leads to understand additions / changes to local country annex requirementsAssist MEET Lead with daily assignations, reports, and follow ups with internal stakeholdersBASIC QUALIFICATIONSBachelor's degree in Business, Finance, or a related discipline3+ years (or 1+ years with MBA / MS) of experience in compliance, and customer focused operations with significant volumes and risk (incl. audit and/or finance experience)Fluency in English is a mustProficiency in PC skills (MS Excel, Word, PowerPoint) requiredStrong stakeholder management skillsGood organizational skills to coordinate and manage multiple prioritiesStrong technical skills in managing transactions within a global systemStrong customer service skills and mindsetAbility to work independentlyStrong experience in controls environmentUnderstanding of accounting terms and financial cycleUnderstanding of compliance/financial controlsAbility to work under pressure and to handle several projects at onceHigh level of self-motivation, energy and flexibilityStrong interpersonal and organizational skillsStrong written and verbal communication skills enabling effective communication with all levels of managementHighly focused on customer service?PREFERRED QUALIFICATIONS1-2 years of experience with MAPP transaction processing preferredSAP / Ariba experience preferredStrong compliance experience and financial or audit controls backgroundLeadership experience to train or develop others and bring innovative ideas to the teamComfort with ambiguity, anticipates changes, and influences direction of innovative operational strategiesPrevious experience with pharmaceutical companies is preferredExperience with accounting or compliance/audit transactions, preferably in a shared service with strong compliance controlsDeep expertise and understanding of a large compliance related, customer facing operations teamAbility to engage with stakeholders to resolve issues and achieve objectivesUnderstanding of MAPP Policy terms and healthcare compliance policiesProficiency with data analysis and visualizationExperience with Foreign Corrupt Practices Act transactions preferredEnsure that contracts and letters for MEET transactions are reviewed, signed, and reconciled appropriatelyProvide additional meeting oversight for Key Events, including Business Unit coordination, MPA oversight, walkthroughs, post-event feedback, venue selection, budget management, third party coordination, customer needs, and day-of supportEnsure audit support documentation is gathered appropriatelyConfirm that consultant received proper paymentProvide leadership on special assignmentsSupport roll-out activities, such as translations, testing, and training plans (design, execution, and maintenance)Demonstrate strong communication skills and relationship skills working with the commercial businessEmploy innovative approach to assisting in improving processes and ability to train and deploy changesWork with other MEET leaders regionally to ensure consistency and standardizationWork closely with MEET Operations Leads and MAPP Lead on bringing efficiencies to how we work and ensuring compliance standards are metSupport on training and documentation processes.Lead market touchpoints, support MEET Analyst on escalations and leadership on special assignments.Partner with markets / regional process leads to understand additions / changes to local country annex requirementsThis position is located in San Jose, Costa Rica. Relocation is not offered. Work Location Assignment: FlexibleEEO (Equal Employment Opportunity) & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.Finance & Accounting#LI-PFE
