Patient Support Specialist

Responsibilities:- Conduct outreach to English-speaking patients, gathering and updating information on treatment status, doctor appointments, changes in medical care, work status, and relevant documents.- Retrieve medical records and bills from healthcare providers, ensuring accuracy and completeness.- Demonstrate a comprehensive understanding of insurance processes, create estimates, and facilitate payment transactions.- Perform various administrative tasks as assigned to support efficient operations at Iceberg Health.- Maintain detailed and current case notes, ensuring proper documentation of all interactions and activities.**Requirements**:- Previous experience in healthcare or legal fields is advantageous.- Exceptional follow-up skills with a keen attention to detail.- Ability to multitask effectively, handling tasks promptly and tactfully when interacting with colleagues and the public.- Strong organizational skills, both in terms of task management and attention to detail.- Excellent verbal and written communication skills.- Positive, enthusiastic attitude and a professional demeanor.- Proficiency in English, both written and spoken.- Capability to work independently and responsibly, keeping case notes up-to-date.Pay: ¢820,000.00 per month