Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.Role SummaryAre you passionate about groundbreaking technology and helping your customers and peers succeed? Would you like the opportunity to work at a fast-growing company that is changing the way that information is used to support business decisions? If you answered yes to these questions then we have a home for you at Splunk!Splunk is seeking a highly motivated, inherently curious, results oriented individual to join our dynamic Solution Engineering team. You will be the primary technical advisor for your customers, and their technical advocate within Splunk.What you'll get to doPartner with Account Managers and Solution Engineers in this customer-facing role to deliver key activities that support the evaluation of the suitability of Splunk's products and solutions to customers remotely, with a focus on value-based differentiatorsResearch and respond to functional and technical elements of RFIs/RFPsDeliver a variety of customer-facing workshops to enable our customers to learn about Splunk technologyLead discovery calls to identify customer requirementsWork with customers across North and South America and internal Splunk teams after the sale to assist them with adopting Splunk's products and solutionsWith training and mentoring, learn the skills to identify customer requirements, deliver demonstrations of Splunk's capabilities, and use our business value platform to correctly size licenses and establish the value of our solutionWork closely with the GSS team to develop and continually improve working practices, best practices, GSS processes and proceduresIMPORTANT We can teach you the technology, coach you on soft skills and educate you on processes. You should have a strong sense of self-motivation, an insatiable curiosity about what "is possible" with technology, the desire to work with an awesome team and a positive, fun-loving attitudeMust-have QualificationsThis role will require you to report into our office in Heredia approximately 2-3 times per weekYou should ideally have either some experience in selling and supporting software products to IT organizations or have experience using or supporting technology in a business settingStrong interpersonal skills, both written and oral, and an ability to communicate complex ideas to all levels of the businessA confident and comfortable presenter interested in developing these skills furtherAbility to be organized and analytical, and will be able to eliminate sales obstacles using creative and adaptive approachesComfortable working for a dynamic technical organization with a fast growing customer baseFamiliarity with programming or scripting is a plusDesire to learn, grow and be a part of our expanding and dynamic teamSpanish or Portuguese speaker (professional level)
