Sales Support Agent

VMware is looking for high energy, customer**Requisitos**:- Experience in customer service or any customer facing environment an advantage. - Excellent communication skills in English, both written and verbal, additional languages an advantage - Quick learner and be able to comprehend interdependency of multiple programs/processes - Ability to stay calm, cool, and collected when dealing with difficult situations. - Exceptional organizational and problem-solving skills; keen attention to detail. - Strong team player but willing to speak up and share ideas. - Ability to identify root cause of an issue/inquiry and offer solutions. - Self-motivated in a cross-functional, fast-paced and dynamic & uncertain environment - Hands on experience with PRM systems, Sales Force experience preferred. - Proficient with MS Office Suite - Sense of urgency & ownership when managing different situations and/or cases.