Company DescriptionExperian is the world's leading global information services company. During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.As the world's leading repository of consumer credit data, Experian is transforming data into solutions that facilitate transactions, ensure financial safety and improve the financial lives of millions of consumers around the world. We have been named by Forbes magazine as one of the "World's Most Innovative Companies" and ranked on Fortune's Best Companies to work for.**Job Description**:- Coordinates communication with clients to implement product or service changes regarding security, membership, and legal.- Holds meetings with clients / prospects using the telephone in conjunction with web based tools.- Identifies product-cross sell and up-sell opportunities and either takes the lead or refers them to sales personnel.- Researches and identifies sales and service opportunities for potential clients within assigned production center/ business units or specific accounts across all solution suites. Provides customer intelligence to sales and marketing functions to position our offerings effectively.- Provides product training to users to ensure effective client utilization of Experian services.- Communicates client account maintenance needs and requests to appropriate personnel.- Maintains contact with product and service users to enhance client relationship.Additional responsibilities include: Partner termination process, manual monthly partner reporting, score annual review, large data set notification, assistance with the partner support ticket, partner cert renewals.**Qualifications**:- High School completed- Advanced English level required- Bachelor's degree or equivalent experience preferred- Good knowledge of consumer credit reporting marketplace and willingness to learn more- Comfortable operating within a teamed selling approach with energy and sense of ownership- Good oral and written communication skills- Self-starter with drive to learn independently and in a structured environment- Good customer service and follow-up skills- Willingness to volunteer for activities as member of a teamed account selling approach- Good organizational and project management skills- Good problem solving and analytical skills- Strong PC skills - Excel, Word, PPT, MS Office, Salesforce- Good presentation skills and ability to lead engaging meetings- Willingness to learn industry and capabilities of Experian- Comfortable operating within a teamed selling approach with energy and sense of ownershipAdditional InformationOur benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.Experian Careers - Creating a better tomorrow togetherFind out what its like to work for Experian by clicking here- Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is _**_The Power of YOU_**_ and it ensures that we live what we believe._
