Time & Attendance Senior Analyst - 2024-021

- Develop UKG Dimensions production support skillsets including user support, systemsupport, system configuration, reporting, and identifying control opportunities andimplementing approved changes.- Track, analyze and resolve production support inquiries.- Resolve data related issues and apply appropriate data updates to ensure accurate timeand absence information is sent to payroll for accurate payments to employees.- Resolve process or technical issues affecting data integrity.- Leads the development and publication of routine and ad-hoc audit reports andanalytics regarding Time & Attendance.- Partners with Payroll to streamline auditing to ensure teammates are paid properly andon time.- Work with the software vendor's support organization to resolve issues that requirevendor assistance.- Collaborate with the Senior Manager of Pay and Time to plan for new releases orrelease updates.- Collaborate with IT resources across Bridgestone facilities to ensure time clocks areoperating and collecting data as expected.- Collaborate with interfacing application support teams to support inbound andoutbound data files- Lead and participate in new release testing.- Ensure Business Services governance model is being followed, bring new requests thatdeviate from the established change control guiding principles to the regional changecontrol board.- Manage the intake and delivery of new requirements; facility the delivery of newrequests utilizing a agile delivery methodology via Azure DevOps- Assist in developing user procedures, reference guides, and documentation to supportend users in application access, application usage, processes, features, and functionality.- Participate in Agile planning sessions and manage the intake and delivery of newrequirements; facilitate the delivery of stories and features utilizing a agile deliverymethodology via Azure DevOps