• Perform accounting activities such as general ledger, intercompany and fixed assets for the monthend close process.• Ensure that all reconciliation information is entered into the system, with its proper support to give visibility to the movements that were made during the month.• Analyze accounting information in order to resolve discrepancies that may arise and identify the root cause to avoid similar situations.• Ensure that all accounting entries registered in the system are approved by the supervisor and have proper supporting documentation.• Provide management support by coordinating key calls and meetings required for the business.• Capture key meeting risks, actions, issues and decisions to communicate to management team.• Proactively handle the follow-up process related to any open risks, issues, actions, and decisions• Support weekly and monthly reporting cadence and ad-hoc reports – including exec level reports & presentations.• Reconcile the most complex and/or critical balance sheet accounts.• Lead the process of internal and external audits, maintaining the controls of the complete and correct operating procedures, as well as serving as a point of contact to provide the information requested by the auditors.• Provides customer service by answering and resolving disputes and ad-hoc questions that require highly complex investigation; collaborates with stakeholders to escalate inquiries and providesprocess updates to leadership team; negotiation and dispute resolution; analyzes, interprets and consolidates reports for stakeholders' review; and coordinates communication between thestakeholders and the accounting area.• Follow up on existing cases that are presented and make the correct resolution following the established guidelines.• Identify opportunities for optimization and continuous improvement of processes related to the department, through communication with other departments to establish new strategies and apply best PPI practices.• Maintain involvement and communication by telephone, email, chat or any other means with internal and external clients involved in the processes.• Support supervisors and management in the implementation of established strategies and guidelines.• Provide support to teammates in complex situations as an SME.• Provide support and any other request that is required by the company's needs.Requirements• Technical high school degree or College Bachelor student related with the position. • 3 years of experience in similar positions.• Shared Service Centers experience.• B2 English Level.• MS Office: Word, Power Point, Outlook - Excel intermediate.• ERPs experience (Oracle, SAP, JDEdwards, Mainframe).• Experience in Backline or Hyperion (plus).• Experience in bank platforms (plus).
