Job Description Objective:Responsible for the timely collection of all outstanding invoices delegated to one's portfolio. Act as liaison between clients and internal finance teams. This will include heavy interaction with clients, billing, and NA brand agencies. Will work within the A/R collections team to achieve group and departmental targets and goals.Responsibilities:Responsible for collection of past due client invoices and weekly reporting of collection status to management while ensuring an optimal customer experience.Minimize Days Sale over (DSO), account balances over 90 days+ past due while increasing percent current. Reconcile accounts to ensure credit and payments on account are at a minimum.Prepares statistical report on aged accounts and applies a consistent exercise of independent judgment and discretion in matters of significance.Investigate historical data for each debt or bill to understand the billing schemes and negotiations in place with the clients and how they affect her/his ability to collect receivables.Design and monitor special payment plans as needed for clients that are past due.Provide reporting and analysis to Collections manager and Designs and analyze various payment scenarios.Partners with Supervisor to outline necessary actions and strategies for debt repayment. Works within the queue in order to ensure all follow-ups are met on a daily basis.Work closely with the brands and account management teams to quickly resolve collection issues. Identify issues that require further research and hand these issues off to resolvers for resolution.Maintains familiarity with current policies, procedures, and systems supporting these functions.Partners with other Divisions and departments to improve bad debt/accounts receivable collection, fraud management, credit screening.Actively document collection status, which include promise to pay and customer payment issues within the comment section of aging.Accountable for reducing delinquency for assigned accounts. Actively monitor and document customers who become severely delinquent.Notify management of any bad debt, write off or uncollectable balances.Prepares and present AD hoc reporting. Promote strong collaborative relationships between collection team and other internal teams such as billing, brand account finance teams, and account management teams.QualificationsAdvanced studies or Bachelor's Degree or Equivalent Field of Study - Finance, accounting, business, or other related fields' Experience.Advanced English (oral and written skills).Intermediate Excel skills.Knowledge of financial analysis and accounting rules.1 year experience in similar positions.
