Would you like to be part of the most international company in the world?A company operating in more than 220 countries worldwide, and has been pioneering cross-border express shipping since 1969. With over 550,000 employees, we connect people, improving their lives.**Discover the spirit of DHL EXPRESS and make your next career move today!**Career opportunities within Deutsche Post DHL Group are as diverse as our teams around the world.Our corporate culture is about personal commitment - to our business, to each other and to our global communities. DHL EXPRESS is dedicated to being a great place to work.Would you like to be part of a business that connects people across the globe? The more we connect, the better life on Earth becomes.We reward and promote whenever we can, whether it's through flexible work schedules and a culture of openness and respect or personal mentors and our comprehensive range of development programs as our 'Certified' programs, we'll help you realize your full potential and become a specialist in your area.**Denied Party Analyst (L1 Screener)**What is Denied/Restricted Parties Compliance?A denied/restricted party is a person or company who has had their trade privileges restricted or denied by any of various national or international governing bodies, such as the US Department of State (DOS), the US Bureau of Industry and Security (BIS), the US Office of Foreign Assets Control (OFAC), the European Union (EU), or the United Nations (UN). Parties have their trade privileges restricted or denied for such reasons as terrorist activity, drug smuggling, suspicion or conviction of illegal activity related to international trade, and other reasons related to national or international security or foreign policy.**Position Summary**As a DP Screener you will conduct 1st level denied party screening of shipment details, reviews origin, destination and/or customers regarding denied/restricted party validation matters to ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products.**Key Accountabilities**- Perform 1st Level denied party screening of shipment details by reviewing match information in the Denied Party Application (DPA)- Communicates with customers, origin and/or destination locations regarding shipment status and requests for information, all through internal tools (GEMA) through Customer Service.- Keep records of internal and external customer interactions: recording details of inquiries and comments, and taking action accordingly- Make updates to the Denied Party Escalation Tracker/Log- May receive and distribute incoming and outgoing mail and correspondence- Participate in planning and directing the flow of traffic to/from foreign destinations- Duties as otherwise assigned**Skills & Qualifications**- High School Diploma or Equivalent (Associate degree preferred)- 1-3 years of customer service experience or logistics/customs/operations related field- 1 year experience in transportation or customs preferred.- Excellent oral and written communication, problem solving and interpersonal skills; courteous and clear telephone voice- Proficiency on a 10 key number pad- Fluent English and Spanish language is a requirement.**We offer**:DPDHL offers excellent opportunities of professional growth, a multicultural environment, with attractive benefits package and competitive salary conditions.
