Job DescriptionRole SummaryAs the Billing Administrator Senior for Experian, you will be responsible for compiling, managing, and using billing data, contract provisions, and pricing constructs across multiple systems to support client billing and invoicing. You will assist with ongoing efforts to improve the efficiency and accuracy of the billing processes. Other responsibilities include participation in teams responsible for creating end-user requirements for billing platform enhancements and billing workflow management process improvements.Key ResponsibilitiesEnsure the timely completion of new client setup and maintenance of existing accounts for invoicing purposes for clientsCollaborate with sales, sales support, finance, pricing, and others to obtain information necessary for account setup, maintenance, monthly billing processes, and ad hoc billing adjustments.Receive research and respond to incoming billing-related questions. Provide information, explain policies and procedures, and facilitate a resolution.Using billing worksheets, process billing adjustments and manual billing requests in accordance with company policies, procedures, and timelinesPrepare and/or process billing-related documentation. Review documents for accuracy and completeness, and update information and/or evaluate against relevant policiesAssist cross-functional teams with driving billing system deployment strategy and requirements.Qualifications3 - 5 years of billing/OTC experience.Advanced English level.Oracle E-Business or ERP System experience.Strong technical skills and ability to learn systems quickly.Strong analytical skills and ability to process information logically.Strong oral and written communication skills.Additional InformationThis is a permanent home-based role in Costa Rica. No relocation available.Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
