This role is part of the BSU function, whose primary goal is to ensure completion on-time of KYC (Know Your Customer) records. Among other activities this also includes the development and implementation of standardized self-service reporting solutions, as well as providing and distributing ad-hoc metrics across the BSU community. The role is also responsible for building automated analytical tools, taking the lead on process re-engineering activities, analyze end to end cycle of KYC records, wastage analysis and dashboard enhancements.**Key Responsibilities**:- Designs/analyze moderately complex reports to satisfy business requirements including Dashboard and data summaries using Microsoft Excel and Access- Reconcile data between multiple datasets- Translates raw data into easy-to-read format for decision makers, ensures data is present in an easy understanding for non-technical viewers in Microsoft Excel and Power Point- Uses broad discretion in developing solutions for business reporting issues.- Influences decisions through advice, counsel and/or facilitating services to others throughout the use of reports or customized views.- Performs complex data analysis in various dataset and ensures data quality controls are in place.- Eliminates waste and non-value-add activities by leading process automating efforts.- Strong communication and diplomacy skills are required.**Required Qualifications**:- Bachelor's degree in computer science, Systems Engineering, Industrial Engineering, Mathematics, Statistics or similar- Processing/analyzing/predicting data and handling variety of data sources using statics models- Extensive knowledge of **Microsoft** **Excel, Microsoft Access and SharePoint.**- Experience with process automation solutions via scripting languages (**VBA / JavaScript**)- Design, develop and implement solutions that solve real-life business problems using technical and business acumen in Microsoft Excel, Power Point or SharePoint- Strong (written and oral) communication skills and proven ability to lead and facilitate Client discussions to ensure mutually beneficial outcomes- Methodical approach to complex tasks with clear focus on tangible outcomes and objectives- Ability to manage multiple tasks and complex workload- **Job Family Group**:Operations - Services- **Job Family**:Reference Data Management- **Time Type**:Full timeCiti is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting
