**Responsibilities**:- Contributes country-specific insight into mobility initiatives, such as annual housing allowance reviews, hardship allowance reviews and the review of policy exceptions.- Provides high quality and efficient mobility support to employees and business managers, build relationships with Global Mobility NY, and the other country Mobility Coordinators to ensure seamless mobility support within regions and globally.- Advises Managers, HR and employees on all mobility programs (Expatriate, Local-to-Local and Short-term assignments, as well as any rotational programs) and provide support with selection of the appropriate mobility package.- Counsels on a broad range of mobility topics such as payroll, benefits, taxes, immigration and relocation.- Prepares cost projections/relocation estimates for HR for review and approval. Overview - support country coordinators of various services for all mobility programs which may include but not limited to: securing visas/work permits, finding a home, school enrolment requirements, destination services and relocation (dependent on package entitlements).- Conducts expatriate briefing sessions to review allowances and other benefits of the program and other details specific to the location.- Acts in an advisory capacity supporting HR for briefings with local-to-local transfers and short-term assignees.- Prepare expatriate documentation such as Expatriate Assignment Letter and Compensation Summary.- Ensures Expatriate records are processed to Expatriate Payroll in a timely manner following Citi's process and using Global Mobility's systems.- Acts as the primary contact for Expatriate employees for on-going support throughout their assignment.- Responsible for coordinating with external provider or country Mobility Coordinators the Relocation support at the start and during short term assignments.- Is available to answer questions on an "as needed" basis.- Maintains all required records, including the Expatriate Payroll with any changes to an Expatriate's record.- Ensures timely reporting of locally paid Expatriate expenses to ensure Citi's compliance with taxing authorities' requirements.- Coordinates with GM NY and country Mobility Coordinators the local payroll staff with information required for tax purposes/pension.- Provides ongoing performance metrics to Regional Mobility Manager for mobility service providers.- Relationship owner and primary contact for with Immigration vendor including but not limited to coordinating the services and act as Business Activity Owner.- Partners with HR partners on end of expatriate assignment responsibilities, including localization, termination, and repatriation.- Responsible for following the "Mobility Coordinators Training Handbook" and participating in training offered to support the role.- Manage end to end the Local to Local processes - work ups, obtain relocation approvals.- Manage the relocation process for rotational programs including but not limited GEMAs, CITIzens,D1-D3 and others.- Acts as SME to senior stakeholders and /or other team members.**Qualifications**:- Excellent team player. Good interpersonal skills. Good communication skills with employees at all levels.- Excellent customer service skills. Sense of ownership and pro-activity. Ability to fully utilize technology resources.- 5-8 years of experience**Education**:This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.- Bachelors/University degree or equivalent experience- Bilingual English/Spanish required.- Portuguese preferred.- **Job Family Group**:Human Resources- **Job Family**:Global Mobility- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting
