Job Purpose:The Hardware Systems Engineer role focuses on the pre-sales design of technology solutions in support of our partners and sales teams.The Hardware Systems Engineer will develop technology solutions which meet end-user business requirements.Will collaborate with coworkers and partners, providing pre-sales assistance for sales opportunities.In addition, the Hardware Systems Engineer will enable reseller partners through delivering technology roadmap presentations and technical product and offer training.The Hardware Systems Engineer will possess strong technical skills, including holding technical certifications, and be able to explain the value of recommended solutions through strong presentation skills.Responsibilities:Educates resellers and coworkers on current technology, including the delivery of technology roadmap presentationsProvides consultative advice to partners on scoping and designing complex solutions by communicating clearly, concisely with the partner and their end user.Designs complex single and multi-vendor solutions and/or configurations which meet customer requirements, recognizing customers' business needs and translating them into technology .Participates in Marketing Events for our reseller and vendor partners as well as salesCollaborates and partners with business development, product management, and sales teams on the design and sale of individual, specificAssists presales team members with technical product demonstrations for resellers and their end-usersStays current on relevant competitive solutions, products, ecosystem solutions and services through attending training and achieving vendor and industry certifications.Develops key relationships with vendor and reseller partners' engineering and sales teamsKnowledge Skills and Experience:Technical Certifications with multiple vendors as well as industry certificationsAble to execute instructions and to request clarification when needed.Able to use common office equipment.Possesses basic data entry skills.Able to perform basic mathematical calculations.Able to demonstrate complex problem solving, critical thinking, and decision-making.Able to recognize and attend to important details with accuracy and efficiency.Able to communicate clearly and convey necessary information.Able to create and conduct formal presentations.Able to interact effectively with higher levels of management (managers & above)Able to negotiate skillfully and promote/sell ideas persuasively.Understand, communicate, and collaborate effectively with people across various identities.Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.Possesses strong organizational and time management skills, driving tasks to completion.Able to adjust readily to change and adapt as needed.Able to constructively work under stress and pressure when faced with high workloads and deadlines.Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.Able to work independently with minimum supervision.Able to maintain confidentiality of sensitive information.Able to collaborate and build solid, effective working relationships with others.Able to quickly learn/adapt to new systems and technology.Able to use relevant computer systems and applications at an advanced level.Working Conditions:Classroom environment.Occasional non-standard work hours or overtime as business requires.May be required to work in shifts (timings subject to business needs)On-call availability required as necessary.Professional, office environment.Local (in-country) travel required.What's In It For You?Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed.Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
