The ICG (Institutional Clients Group) KYC Operations Analyst I is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.**Responsibilities**:- Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence, and approval of the electronic Know Your Client (KYC) record and supporting appendices.- Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)- Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor.- Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy.- Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards.- Maintain BSU tool.**Minimum requirements**:- 1-2 years of experience in Customer Service- Advanced communication skills verbally and in written in English (90%)- Bachelor's Degree**Preferred Qualifications**:- AML/KYC experience- University Degree in a related field- Strong analytical and communication skills; with the ability to articulate complex problems and solutions- Attention to detail and ability to work under high-volume workload, prioritizing in an effective manner- Good interpersonal skills, ability to interact with Senior Management and other teams across the unit- **Job Family Group**:Compliance and Control- **Job Family**:Business KYC- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting
